Privacy Policy
Your personal information matters to us - here's how we protect and handle it
Effective Date: 15th January 2025
Introduction and Scope
privalonethius operates as a financial education platform focused on money mindset development. We're committed to protecting your personal information while delivering valuable educational content about financial wellness and mindset transformation. This privacy policy outlines our practices for collecting, using, storing and protecting your data in accordance with the Australian Privacy Act 1988 and Australian Privacy Principles.
When you engage with our platform, whether through our website, educational programs, or communication channels, we want you to understand exactly how your information is handled. We believe transparency builds trust, and trust forms the foundation of effective financial education.
Information We Collect
We collect several types of information to provide you with personalized financial education experiences. The information we gather helps us understand your learning preferences and deliver content that aligns with your financial growth journey.
Personal Information
- Full name and contact details including email addresses and phone numbers
- Demographic information such as age range and location within Australia
- Educational background and professional experience related to finance
- Financial goals and current money management challenges you're facing
- Payment information for course enrollments and program subscriptions
- Communication preferences and language settings
We also collect technical information about how you interact with our platform. This includes your IP address, browser type, device information, and browsing patterns. This data helps us improve our website performance and create better user experiences for everyone in our learning community.
How We Use Your Information
Your information serves multiple purposes in delivering our educational services. We use personal data to customize learning experiences, recommend relevant content, and track your progress through our money mindset development programs.
- Personalizing educational content based on your financial goals and learning style
- Processing enrollments for courses and educational programs scheduled for mid-2025
- Sending educational newsletters and updates about financial wellness topics
- Analyzing platform usage to improve our educational offerings
- Providing customer support and responding to your inquiries
- Conducting research to develop new educational content and methodologies
- Ensuring platform security and preventing fraudulent activities
We never sell your personal information to third parties. Our commitment to your privacy means that any data sharing occurs only within the parameters outlined in this policy, primarily with trusted service providers who help us deliver our educational services.
Data Storage and Security
We implement comprehensive security measures to protect your personal information. Our data storage systems use encryption both in transit and at rest, ensuring your information remains secure throughout our platform.
Security Measures
Our security framework includes regular security audits, encrypted data transmission, secure server environments, and restricted access protocols. We maintain physical and electronic safeguards that comply with Australian data protection standards. Staff members receive regular privacy training to ensure proper handling of your information.
Data is primarily stored on servers located within Australia, with some backup systems maintained in secure international facilities that meet Australian privacy standards. We maintain detailed logs of data access and regularly monitor for unauthorized activities.
Your Rights and Choices
Under Australian privacy law, you have several rights regarding your personal information. You can access, correct, or request deletion of your data at any time. We've designed simple processes for exercising these rights.
- Access Rights: Request a copy of all personal information we hold about you
- Correction Rights: Update or correct any inaccurate information in your profile
- Deletion Rights: Request removal of your personal data from our systems
- Communication Control: Opt out of marketing emails while maintaining account access
- Data Portability: Request your data in a commonly used electronic format
- Processing Objection: Object to certain types of data processing activities
To exercise any of these rights, contact our privacy team using the details provided below. We respond to most requests within 30 days and provide clear explanations of any limitations or requirements.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our educational services and meet legal obligations. Different types of information have different retention periods based on their purpose and legal requirements.
Account information and learning progress data is typically retained for seven years after account closure to comply with financial education record-keeping requirements. Marketing communications data is deleted within two years of your last engagement with our platform. Payment information is retained for the minimum period required by Australian financial regulations.
Automated Deletion Processes
Our systems automatically delete expired data according to established schedules. You'll receive notifications before any account-related deletions occur, giving you opportunities to download your learning progress or extend retention periods if needed for ongoing educational activities.
Third-Party Relationships
We work with carefully selected service providers to deliver our educational services. These partnerships may involve sharing limited personal information, but only under strict privacy agreements that require the same level of protection we provide.
Our third-party relationships include educational content providers, payment processors, email service providers, and analytics platforms. Each partner undergoes privacy compliance reviews before any data sharing occurs. We maintain contracts that clearly define data handling requirements and regularly audit compliance.
We do not share personal information with marketing companies, data brokers, or other organizations for their independent use. Any data sharing serves specific purposes related to your educational experience with our platform.
International Data Transfers
While we primarily store data within Australia, some of our service providers operate internationally. When data transfers occur outside Australia, we ensure adequate protection through various safeguards including privacy certification programs and contractual protections.
Any international transfers comply with Australian privacy law requirements and involve only trusted jurisdictions with strong privacy protections. We maintain records of all international data transfers and can provide details upon request.
Policy Updates and Changes
This privacy policy may be updated periodically to reflect changes in our services, technology, or legal requirements. We'll notify you of significant changes through email announcements and prominent website notifications.
Minor updates, such as clarifications or contact information changes, may be posted without individual notifications. We recommend reviewing this policy periodically to stay informed about how we protect your information.
Updated policies become effective 30 days after posting, giving you time to review changes and make any necessary adjustments to your privacy preferences.
Contact Our Privacy Team
Questions about this privacy policy or your personal information?
We're here to help with any privacy-related concerns.
Address: Suite 1004, Level 10/276 Pitt St, Sydney NSW 2000, Australia
Phone: +61882236522
Email: info@privalonethius.com
Privacy inquiries are typically responded to within 2-3 business days